Modernising a Luxury Hotel and Resort Chains’ financials with PwC Hospitality Model System

What business challenges has the hospitality industry faced?

A luxury hotel and resort chain had under invested in its financial systems for many years, least implementing its core financial system nearly 20 years ago. That system required significant business and technical efforts to maintain which diminished any business value, due to the tedious manual processes and workarounds required to close the books and report on their financials.

The challenge was to leverage an ERP and EPM cloud platform that could unify several distinct applications, enable cross functional reporting and support this hotel and resort chain’s entire finance operations.

Why choose PwC Hospitality Model System?

PwC Hospitality Model System offers a holistic approach on how to embrace finance modernisation. Our Hospitality Model System combines PwC’s industry leading practices with Oracle Cloud solution capabilities to drive process standardisation and operational efficiencies. It is an end-to-end implementation framework which exploits enabling technology to simplify and automate processes for our clients while also driving down the cost of ownership.

At a luxury hotel and resort chain, PwC helped our client realise their vision of modernising their financial operations by guiding them through a business transformation to upgrade their on premise solution to Oracle Cloud. By applying our Hospitality Model System solution, PwC helped our hospitality client strategically identify not only what processes to focus on to modernise their business but how to enable technology to work for them.

How PwC delivered Hospitality Model System + Predictable Value for positive business outcome

PwC’s Predictable Value approach helps our clients visualise what end rewards from their business transformation journeys might look like. By putting the spotlight on what business outcomes are achievable, Predictable Value helps steer enabling technology to deliver business value.

A luxury hotel and resort chain client looked to PwC’s guidance to learn how to drive business value through finance. Leveraging PwC’s Hospitality Model System, Oracle technologies and our proprietary methods and tools, the client realised several operational benefits from their financial transformation: