“The concept of cyber space is foreign to many companies and most are unaware of how to protect their digital footprints. Every company now is connected to the cyber world through the internet, emails and many other avenues which makes them susceptible to attacks,” says Kok Tin Gan, PwC Hong Kong Partner, Cybersecurity & Privacy. “Our job is to act as a 24/7 bodyguard to protect our clients’ assets.”
Overview
In a world that is increasingly interconnected and technologically-driven, no industry or organisation is immune to the “cyber storm”, or simply put, the risks and threats in the cyber space. It is no longer sufficient to focus solely on bottom lines and operational efficiency; it is futile to develop profitable intellectual property if you do not safeguard it; it is no longer a luxury to invest in building a secure, digital world. It is a necessity, and a pressing one.
The Security Operations Centre (SOC) is set up for this purpose. This secure facility is outfitted with professional security analysts to help clients maintain situational awareness 24/7 through a suite of Managed Security Services (MSS).
PwC’s SOC is equipped with committed communication lines, direct access to monitoring stations and audio video equipment to connect directly with the clients in case of any major security threats. There are security analysts on the ground who continuously monitors and analyses a number of security parameters related to the client’s systems and external threat intelligence to detect the threat levels and perform triages of suspected attacks.
With innovation, emerging technologies like mobile, IoT and clouds, the attack surface is significantly increased and there is more opportunities for attacks to occur. Current legal legislation that governs crimes is constrained by territories but there’s no physical restrictions in the cyber space – people can commit crime without liabilities which makes it a bigger threat.
The team behind the SOC has strong regional, on the ground experience to deal with attacks common in the Mainland China and Hong Kong area. From the various engagement projects, especially incident responses, we have observed that many organisations lack the resources and capabilities to run their own digital security issues or respond in a timely fashion to potential attacks.
PwC’s SOC can help in the identification, securing and monitoring of critical information 24/7. We have the expertise to access threat intelligence based on more than 20 years of cyber experience and specialised skills such as cyber investigators, forensics experts, malware analysts and security data scientists.
This will result in a reduction in capital expenditure on security analysis technologies freeing up capital for investment in business.
More than just mitigating risk, companies must thoroughly integrate and align cybersecurity concerns into their business strategy.
“Using high-tech robotics in the surveillance process, we are able to achieve more precise accuracy and keep human resources to a minimum. With more automation, it also means more cost efficiency,” says Kok Tin.
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